HIGH VOLUMEUpdated 23 September 2026

An unfamiliar shop has a tempting deal. Check before paying.

Fake stores can copy a legitimate retailer’s design and advertise products they will not deliver. Check the seller and terms independently, choose an eligible protected payment method where possible, and keep evidence of the purchase. No quick check guarantees a safe shop.

56,478
FBI non-payment/non-delivery reports (2025)
$503M
Losses in that combined category
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Seller and return terms
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Receipts and messages
The short answer

An online shopping scam is a fake store or listing that takes your money and either sends nothing, sends a counterfeit, or steals your card details. The red flags: prices far below market, pressure to pay by bank transfer or crypto, no verifiable contact details, and ads promising luxury goods at impossible discounts.

How fake stores operate

A fake store can use copied designs and product photographs to look familiar. An advertisement is not an endorsement by the platform carrying it. Possible outcomes include:

Fraudulent sites can disappear or reappear under new names. A lack of complaints about a new domain is inconclusive, and an old domain can change hands.

Sources:FBI IC3 2025 Internet Crime Report ↗

How to check an unfamiliar store

Before entering payment details on any unfamiliar site:

  1. 1.

    Check the domain age — domain history can reveal inconsistencies, but a new business can be genuine and an old domain can be acquired. Treat age as a clue, not a verdict.

  2. 2.

    Search "[site name] + scam + reviews" — check Reddit, Trustpilot, and Sitejabber.

  3. 3.

    Look for real contact information — a physical address, phone number, and email. Google the address.

  4. 4.

    Check the URL carefully — scammers use misspellings (amaz0n, paypai) or extra words (nike-official-store.com).

  5. 5.

    Look for HTTPS — but don't trust it alone. Scam sites have SSL certificates too.

  6. 6.

    Read the return policy — vague or missing return policies are a major red flag.

  7. 7.

    Pay with a credit card — never wire transfer, gift cards, or crypto. Credit cards offer chargeback protection.

Sources:Google Safe Browsing ↗

Payment protection is a fallback, not proof of a genuine seller. A fraudulent store can accept cards. Credit cards and eligible protected purchases may offer dispute routes, but coverage and deadlines vary. Avoid being pushed off a marketplace’s payment system, read the relevant protection terms and keep records. The FTC’s shopping guidance explains what to check, and our card-dispute guide explains the next step if goods do not arrive.

Facebook Marketplace and peer-to-peer scams

Marketplace scam patterns include:

Protection

Meet in person in public places. Use platform-integrated payment when available. Never share banking details. If the deal seems too good, search the listing images via reverse image search. Hit by a fake store or seller? Here's where to report it.

FROM THE FIELD

Rental listings also need independent verification. Confirm that the person is authorized to rent the property and use an appropriate viewing and contract process before paying. Photographs and a plausible address do not establish that authority.

P
Written by Peter
Founder, Tutela Digitalis • Updated 23 September 2026

Research and educational guidance by Peter. Sources and material corrections are linked on this page.

Frequently Asked Questions

How can I check an online store?
Check the exact domain, seller details, independent reports and written delivery and refund terms. Domain age and reviews are clues, not proof. A padlock encrypts the connection; it does not authenticate the business.
Does accepting a credit card prove the shop is real?
No. A fraudulent shop can accept cards. Eligible card or marketplace purchases may provide dispute options, but the terms and deadlines matter. Do not treat a payment processor’s logo as an endorsement.
What if a store does not deliver?
Keep the order, promised delivery date, messages and payment records. Contact the seller through a verified route and promptly ask your payment provider about the appropriate dispute process. Report a suspected fake site to the platform where you found it and the relevant consumer authority.

Reviewed 23 September 2026. We corrected overbroad verification and recovery claims during our launch-content review. See the corrections log for the material changes.

Sources & References

Every statistic in this guide is sourced from verified organizations. Click to verify any claim.

FBI IC3 2025 Internet Crime Report ↗FTC: Report Fraud ↗Google Safe Browsing ↗

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