HIGH VOLUMEUpdated July 2026

That deal looks too good to be true. It is.

Online shopping scams are the most common type of fraud by volume. Fake stores pop up daily, clone legitimate retailer designs, offer irresistible prices, and disappear after collecting payments. Tutela Digitalis shows you how to spot them in 30 seconds.

56,478
FBI non-delivery reports (2025)
$503M
Reported non-delivery losses
40%+
Of social scam losses start with an ad
30 sec
Time to verify a site
The short answer

An online shopping scam is a fake store or listing that takes your money and either sends nothing, sends a counterfeit, or steals your card details. The red flags: prices far below market, pressure to pay by bank transfer or crypto, no verifiable contact details, and ads promising luxury goods at impossible discounts.

How fake stores operate

A modern fake store is built in under 4 hours using templates that clone real retailer designs. They run paid ads on Facebook, Instagram, and Google targeting deal-hunters with prices 50-80% below market. When you "purchase," one of three things happens:

These stores typically last 2-3 weeks before being taken down, then the scammer launches a new domain and repeats the cycle. Some operations run hundreds of domains simultaneously.

Sources:FBI IC3 2024 Internet Crime Report

How to verify any website in 30 seconds

Before entering payment details on any unfamiliar site:

  1. 1.

    Check the domain ageuse whois.domaintools.com. Legitimate retailers have years of history. Scam sites are days or weeks old.

  2. 2.

    Search "[site name] + scam + reviews"check Reddit, Trustpilot, and Sitejabber.

  3. 3.

    Look for real contact informationa physical address, phone number, and email. Google the address.

  4. 4.

    Check the URL carefullyscammers use misspellings (amaz0n, paypai) or extra words (nike-official-store.com).

  5. 5.

    Look for HTTPSbut don't trust it alone. Scam sites have SSL certificates too.

  6. 6.

    Read the return policyvague or missing return policies are a major red flag.

  7. 7.

    Pay with a credit cardnever wire transfer, gift cards, or crypto. Credit cards offer chargeback protection.

Sources:Google Safe Browsing

The question that ends it in one message

The checks above are worth running and they catch a lot. But be clear about what they measure. Domain age can be bought, because expired domains are sold every day. Reviews can be written. A padlock only means the connection is encrypted, never that the shop is real. Photographs are lifted from the genuine retailer. Every one of those is a property of the shopfront, and the shopfront is the cheap part.

There is one thing a fake shop cannot do, and it costs you nothing to find out.

Ask to pay a way you can reverse

Say you would prefer to pay by credit or debit card, or by PayPal Goods and Services. On a marketplace, say you will pay through the platform. Then read the reply, because the reply is the answer.

A real seller does not care. They are paid either way and reversible payment is simply the cost of selling to strangers. A fraud cannot accept it and remain in business, because a chargeable payment means the money can be taken back after the goods fail to arrive, and there are no goods. So the pressure begins: a discount for paying by bank transfer, a story about card fees, a claim that the platform is holding funds, a friends-and-family request, a link to a crypto or gift-card payment page. The rail they steer you to is the confession, which is the same point our guide to card chargebacks makes from the other end.

The same test works face to face on a marketplace. Offer to collect in person, in daylight, at a public place of your choosing. Ask one specific question the listing does not answer, such as a serial number or a photograph of the item beside today’s newspaper. A real seller finds this mildly tedious and complies. A fraud has to talk you out of it, and the talking is the tell.

None of this means stop checking the site. Thirty seconds of verification still catches the careless operations, and there are many. The claim is narrower: the shopfront is no longer sufficient on its own to decide, because the shopfront is what the money was spent on. Use the checks to recognise it. Use the payment method to decide.

Facebook Marketplace and peer-to-peer scams

Marketplace scams are at an all-time high. The most common tactics:

Protection

Meet in person in public places. Use platform-integrated payment when available. Never share banking details. If the deal seems too good, search the listing images via reverse image search. Hit by a fake store or seller? Here's where to report it.

FROM THE FIELD

I've seen entire families lose deposits on rental properties that don't exist. The listings use stolen photos from real estate sites and create fake urgency ('multiple applicants'). Always verify property ownership and visit in person before paying anything.

P
Written by Peter
Founder, Tutela Digitalis • Updated July 2026

Written from real-world experience. All statistics sourced from verified organizations.

Frequently Asked Questions

How can I check if an online store is legitimate?
Check the domain age at whois.domaintools.com (scam sites are days old), search '[site name] + scam + reviews' on Reddit and Trustpilot, look for real contact information (physical address, phone number), check the URL for misspellings, read the return policy, and always pay with a credit card (never wire transfer or crypto).
What are the most common online shopping scams?
Fake stores advertised through social media ads with prices 50-80% below market, Facebook Marketplace payment fraud, fake payment confirmations, overpayment scams, and counterfeit product sites that clone legitimate retailer designs.
How do I get a refund from a fake online store?
Contact your credit card company immediately to initiate a chargeback. File a dispute with your bank. Report the fake site to Google Safe Browsing, your national consumer protection agency (FTC, Report Fraud), and the platform where you found the ad. Keep all transaction records and screenshots.

Sources & References

Every statistic in this guide is sourced from verified organizations. Click to verify any claim.

FBI IC3 2024 Internet Crime ReportFTC: Report FraudGoogle Safe Browsing

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